NEW BOOKS AVAILABLE at SIRIM TECHNICAL LIBRARY

1.The Leadership Challenge, 4th Edition / James M. Kouzes and Barry Z. Posner : Jossey-Bass, 2007

Call No. : HD57.7/3

Abstract : An inspirational and practical handbook, this expanded revision of a bestselling manual originally published in 1987 offers sound advice to corporate leaders and entrepreneurs, to managers and employees and to aspiring leaders in retail, manufacturing, government, community, church and school settings. Drawing on interviews and a questionnaire survey of more than 3000 leaders, the authors identify five fundamental practices of exemplary leadership: challenge the status quo; inspire a shared vision; enable others to act; model the way forward by setting an example; tap individuals' inner drives by linking rewards and performance. Kouzes, chairman and CEO of TPG/Learning Systems, and Posner, managing partner of Santa Clara University's Executive Development Center in California, write insightful, down-to-earth, jargon-free prose. This new edition has been substantially updated to reflect the challenges of shrinking work forces, rising cynicism and expanded telecommunications. An appendix includes the author's Leadership Practices Inventory, a tool for assessing leadership behavior. 75,000 first printing; Executive Program Book Club main selection; author tour.
Copyright 1995 Reed Business Information, Inc.

2. World Class Master Scheduling: Best Practices And Lean Six Sigma Continuous Improvement /Donald H. Sheldon : J. Ross Publishing ,2006

Call No. : TS157.5/2

Abstract : Master scheduling is the heartbeat of every manufacturing and distribution process. In fact, there is no more important process within manufacturing. This up-to-date “how-to” guide explains how master scheduling integrates with Lean and Six Sigma to create the perfect environment for robust control and continuous improvement. World Class Master Scheduling will help organizations establish rules of engagement and set the stage for maximum effectiveness of both Lean strategies and Six Sigma in the scheduling process. The author describes the need for cooperation with the demand side of the organization and how to achieve high-performance results. This desk reference is a must for operations managers, production supervisors, planners and schedulers, and Lean, Six Sigma and ERP practitioners and consultants.

Key Features

• Provides in an easy-to-read, “how to” format an appropriate treatment of the basics and a complete detailed understanding of world class master scheduling in today's high-performance manufacturing organizations
• Delineates good master scheduling techniques and processes, inventory strategy, and MPS application, as well as linkages to the supply chain and supplier interaction to maximize competitive advantage
• Explains numerous inventory strategies (MTS, ATO, MTO, ETO, etc.) with rules for proper management of these process designs and includes interviews with best-in-class master schedulers
• Covers demand management, sales and operations planning, enterprise resources planning, and numerous other important tools, management systems, and metrics
• Details the roles and responsibilities, from scheduler to top management, for high-performance results

3. Head and Heart Management: Managing Attitudes, Beliefs, Behaviours and Emotions at Work / Prof. Adrian Furnham : Palgrave Macmillan, 2008

Call No. : HD38/7

Abstract : Good managers understand the human condition and human needs. They realize that frequently the heart rules the head, and they know what this can mean for an organization. With nearly 100 "thought-pieces" on the world of management and sales, this book explores how the heart can rule the head and is ideal for "dipping into" on numerous occasions

	4. Innovation, Product Development and Commercialization: Case Studies and Key Practices for Market Leadership/ Dariush Rafinejad : J. Ross Publishing, 2007 Call No. : HF5415.15/7 Abstract : This comprehensive reference presents a unique holistic approach to innovation, product development and commercialization. It illustrates how to integrate business, market, technology and resource strategies for optimal product development decisions and global commercialization success. The author provides guidance on matching technology innovation to market opportunities, and details best practices for commercialization of innovation and new products and continuous improvement of existing products. KEY FEATURES Details how to manage portfolios of technologies and products for market leadership --Covers commercialization of innovation and new products in high-tech markets --Provides state-of-the-art, proven best practices in executing new product development projects, including R&D and marketing, design and process engineering, quality, and management, supported by real case studies and practical examples --Presents analytical tools to support insightful and intuitive explanations --Offers a free downloadable model for identifying underperforming areas of your business rooted in innovation, product development and commercialization practices, as well as teaching notes for instructors available from the Web Added Value Download Resource Center at www.jrosspub.com
	5. Managing and Delivering Performance: How government, public sector and not-for-profit organisations can measure and manage what really matters /Bernard Marr : Butterworth-Heinemann,2009) Call No. :JF1525.P67/1 Abstract : Performance management is top of the agenda for most government, public sector and not- for profit organization but the unique issues experienced in these areas mean that specific guidance and advice on building focused strategies and performance management framework can be hard to come by. This Practical book on managing and delivering performance in the government, public and not for profit sector is aimed at senior executives and offers a definitive, focused and practically based strategic treatment of performance management issues.
	6. Innovating at the Top: How Global CEOs Drive Innovation for Growth and Profit (think: act International Management Knowledge) / Soumitra Dutta et al. : Palgrave Macmillan, 2008 Call No. : HD45/15 Abstract : This book is a collection of eye-opening interviews with CEOs from major international corporations- Nokia, Unilever, Toyota, Bosch are just some of the many included. The CEOs discuss their innovative approaches to new challenges and opportunities in their business. A fascinating insight into the minds of global leaders.
	7. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World / Pete Blackshaw : Broadway Business 2008 Call No. :HF5415.335/1 Abstract : In today's Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated media"--blogs, social networking pages, message boards, product review sites--even a single disgruntled customer can broadcast his complaints to an audience of millions. Blackshaw shows managers, marketers, and business leaders how to establish and maintain credibility for their brand by being authentic, listening and responding to customers, and forming relationships built on openness, transparency, and trust.Filled with stories based on his experience working with Fortune 500 brands such as Toyota, Dell, Nike, Sony, General Motors, Hershey, Unilever, Nestlé, Lexus, and Bank of America, Blackshaw offers a clear strategy to sustain a competitive advantage by creating enduring, loyal relationships with today's consumer.
	8. Outsourcing Success: The Management Imperative / Alpesh B. Patel and Hemendra Aran : Palgrave Macmillan 2005 Call No. :HD2365/1 Abstract : Outsourcing of business processes has been a major and growing trend. Many major corporations have oursourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.
	9.The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation / A.G. Lafley and Ram Charan : Crown Business, 2008 Call No. :HD57.7/4 Abstract : We live in a world of unprecedented change and increasing global competitiveness. Innovation in this world is the best, arguably the only, way to win. Innovation is the job of everyone in a leadership position and the integral, central driving force for any business that wants to grow organically and succeed on a sustained basis. Through eye-opening stories, Procter & Gamble CEO Lafley and management consultant Charan show how P&G and companies such as Honeywell, Nokia, LEGO, GE, HP, and DuPont have become game-changers.--From publisher description.