Product Certification is where a third party (Certification Body) gives a written assurance that a product, process or service conforms to specified requirements.

Among the advantages of certification are:

• It provides an independent assurance that the product is manufactured under an effective system of testing, supervision and control.
• Purchasers or consumers need not carry out further tests, as the products are already certified to be in compliance with the standards.
• Certified products provide the user an assurance for safety and reliability.
• Certified products enjoy the benefits of protection against competition from substandard products and misrepresentation.
• The Product Certification Mark on a product is an excellent marketing tool.
• It enhances the reputation of the manufacturer and thus, extends the market.
• It improves efficiency in production and reduced wastage and rejects.

Once the product is certified, SIRIM QAS International will issue a Product Certification License to the licensee. The certified product and the name of the licensees will be automatically listed in our online database, www.malaysiancertified.com.my. For locally manufactured products, they will also be listed in the Treasury Listing without any additional charge.

No. However, in certain instances, it is made mandatory by the regulatory agencies such as the Energy Commission, Fire and Rescue Department Malaysia, Malaysian Communications and Multimedia Commission, National Water Services Commission, Road Transport Department, and others.

As certification is based on product standard, certification can only be done when there is a standard for the product.

OISO/IEC Guide 2 defines a standard as a document, established by consensus and approved by a recognized body that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of order in a given context.

Standards may include among others the product design requirements, test methods, product specifications and/or performance requirements, classifications, recommended practices.

If the product is mandatory, the standards used for certification have been determined by the regulatory agencies. Otherwise, the applicant needs to specify the standard.

No. Besides Malaysian Standards, certification can also be done based on International Standard (e.g. ISO, IEC), National Standard of other countries (e.g. BS, SS, JIS, DIN), Regional Standards (e.g. EN).

Yes, it is in accordance with the conditions stated in the product certification requirements, specified standard and procedures including the relevant regulatory requirements. SIRIM QAS International reserves the right to carry out either announced or unannouced surveillance activities. The surveillance also includes routine market sampling; and/or sampling of the certified product as part of the investigation when there is a complaint against the product.

Standards may be borrowed or purchased at:

Information Resource Centre
SIRIM Berhad
Building 1, SIRIM Complex,
No. 1, Persiaran Dato’ Menteri,
Section 2 P. O. Box 7035, 40700 Shah Alam,
Selangor Darul Ehsan.
Phone: 603-55446100
Fax: 603-55446114
www.msonline.gov.my

The applicant can make an official enquiry by submitting the completed Questionnaire to us. We will then issue a quotation after the feasibility for certification is examined with respect to the standards(s) and availability of testing facilities. Upon the acceptance of the quotation, the applicant can make the official application by submitting the initial payment and the related forms. Then, we will proceed to the Document Evaluation. Once the evaluation is done, we will conduct the Factory Audit which covers the examination of QC plan adequacy, test equipment adequacy and calibration, as well as the record-keeping system. During the Factory Audit, the auditor will select samples for testing at SIRIM QAS International’s laboratory or any other accredited laboratories. Upon satisfactory rectification of the findings (if any) raised during the Factory Audit and passed test results, SIRIM QAS International will issue a Product Certification License upon the payment of all fees due. In the subsequent years, we will conduct Surveillance Audit twice a year.

For further details, please contact our Product Certification and Inspection Department at 603-5544 5993/5636 or via email at cserviceqas@sirim.my

During initial factory audit, any irregularities or deviations from the Product Certification requirements will be recorded as non-conformance in the audit report. You will be given ample time to take corrective action on the non-conformance raised.

There is no specific time given. The fastest would be in 2 months. The You will be required to make improvements on the product. Once improvements have been made, sampling and testing of the improved product will be done.